We provide customer service and technical support during the hours of 8:00 a.m. to 5:00 p.m. Eastern Time (U. S. and Canada), Monday through Friday. We are dedicated to helping our customers get the most out of our products.

Please contact us for further assistance.

Toll Free:     +1 888 577 8587
Telephone:   +1 585 264 0480

Fax:            +1 585 264 9642
E-mail: ImaginantInfo@Imaginant.com

Europe (PELT Products Only)

Customer service and technical support during the hours of 8:00 a.m. to 5:00 p.m. (GMT + 01:00), Monday through Friday.

Telephone:   +32 (0) 71 84 36 40

Fax:            +32 (0) 71 84 36 40

Mobile:        +32 (0) 496 23 22 01

E-mail:  PELTEurope@Imaginant.com

Repairs
Repairs are performed at our headquarters facility in Pittsford, NY. Please contact us for a Return Material Authorization number prior to returning an instrument for service.

Instrument Certifications

Instrument Certifications are performed at our headquarters facility in Pittsford, NY or at the customer's site (PELT instruments only). Please contact us to schedule an on-site visit or for a Return Material Authorization number prior to returning an instrument for certification.